FAQ
lf your order is a gift and needs to be delivered by a certain date please contact us before purchasing. We also offer priority express post & service $25 at the check out . Some items are kept in stock but most custom orders and embossed items are processed as soon as possible. This time can vary from 2 - 30 days and is unpredictable. Delays will vary at peak times . Please note that leather tool pouches take 3 days minimum to make because of the process of moulding and drying then waxing.
All handbags are one of kind so ready to send if they are in stock.
Personalised embossed items need 12 hours in the press for best results.
We don,t accept returns. - for embossed items unless incorrectly embossed .
- or change of mind
lf there is an issue with your purchase please contact us via the website so we can resolve the problem. We guarantee our products so if their is a mistake or fault with your purchase we will replace or resolve the issue. We dont like unhappy cusomers.